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Shipping – by CHOKY SHOP


IMPORTANT SHIPPING INFORMATION

Here at CHOKY SHOP, customer satisfaction is our number ONE priority. We are constantly looking for new ways to increase our loyal customers' shopping experience, making it more enjoyable as we speak.

Important Shipping Information: 

1. Once your order is paid for, please allow 3 business days for order processing.

  • All items are subject to handling period before they are dispatched.
  • All orders leave the warehouse within 3 days of payment.
  • Once order has been shipped, you will receive an email notification.

Delivery usually takes 1 to 4 weeks from the date of order. Average delivery time in the USA is 7 to 14 days.

2. We ship all over the world and transit times vary depending with your location. If you don’t receive your package within the estimated shipping time, please contact us at caitinie@outlook.com


Location
*Estimated Shipping Time
United States & Canada
10-20 Business days
United Kingdom & Europe
10-20 Business days
Australia, New Zealand, Others
10-30 Business days
Mexico, Central America, South America
15-30 Business days


3. We ship worldwide so no matter where you are in the world, if you order from our store, you will receive your package.

4. For logistical reasons, items in the same purchase will sometimes be sent in separate packages. We do this to expedite your order reaching you on time in the shortest amount possible. Please keep this in mind when receiving your packages.

5. Please note, CHOKY SHOP. is not responsible for any custom fees once your order is shipped. By buying any of our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Errors in Address

Please note the importance of providing us with the correct address because we cannot change the delivery address after an order has been shipped. We cannot be held responsible for any delays, fees, or other delivery issues if an error has been made in the shipping information on your order. However, we work directly with our shipping providers to help resolve address issues where possible. If such an error causes an order to be rejected, lost, or destroyed, we cannot issue a refund or replacement of any kind. If the error causes the order to be sent back to us, you will be responsible for any return shipping fees, and we will give you a refund for the merchandise according to our Returns & Refunds policy.


Customer Turndown

If you refuse an order for any reason, you will still be eligible for a refund according to our Returns & Refunds Policy. However, we will not be responsible for any return shipping costs.